The Brazen Podcast
Brazen is a weekly podcast that aims to help ambitious women question societal norms and make deliberate choices that support their success and fulfillment.
Each episode will cover topics that will help you break free from the mindsets, thoughts, and behaviors holding you back in life and business and embrace your main character energy.
The podcast also brings Calley and Valerie's unique perspectives to the table. Calley is a nurse practitioner, a mother, and runs a business with her husband. Valerie is the CEO of a multi-million dollar company, a business coach for women, and is childfree by choice.
Join us every Tuesday as we explore everything available to us when we brazenly take accountability for our lives.
The Brazen Podcast
How to Handle Customer Complaints
Besides managing employees and day-to-day logistics, being promoted to a leadership position often means that you're now also one of the company's public faces. You will likely be faced with an unhappy client at some point, and handling the situation professionally and with grace can set you apart as a leader.
In this episode, Valerie breaks down ways to handle customer complaints and bad reviews.
For more information about our leadership coaching, visit www.brazenwomen.com.
If you enjoyed this show, please share or leave a review. You can also email us directly at hello@brazenwomen.com or send us a message on Instagram.
If you’re interested in monthly group coaching with Calley for just a few dollars a month, check it out here.
If you’re interested in private business or career coaching with Valerie, visit valeriekingmallar.com.
